PRODUCT PACKAGING DESIGN TRAINING USING SMARTPHONE APPLICATIONS TO INCREASE THE SALES VALUE OF MSME PRODUCTS

  • Rivaldo Branco Guterres University of Timor Lorosae
Keywords: packaging design; smartphone applications; MSME empowerment; community service; product sales value

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in national economic development; however, many MSME actors struggle to compete due to poor product packaging quality. This community service program aimed to enhance the packaging design capabilities of MSME actors through structured training using smartphone applications. A total of 25 MSME participants from diverse product sectors completed a two-day, practice-based training program covering design principles, smartphone application usage, and regulatory labeling requirements. Pre- and post-training assessments, facilitator observations, and focus group discussions were employed to evaluate program outcomes. Results indicated that 84% of participant designs achieved market-ready or near-market-ready quality, with average knowledge scores improving by 67% and self-efficacy scores increasing by 74% relative to pre-training baselines. Participants reported strong intentions to continue using design applications independently and expressed confidence in the commercial potential of their redesigned packaging. The findings demonstrate that smartphone-based packaging design training is an effective, accessible, and cost-efficient approach to improving MSME product competitiveness and increasing sales value, with significant implications for digital empowerment and creative economy development.

References

Andriani, R., Putra, D., & Megawati, S. (2023). Impact of packaging design training on MSME entrepreneurial motivation. Journal of Community Empowerment Studies, 5(1), 45–58.

Creswell, J. W., & Creswell, J. D. (2023). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). SAGE Publications.

De Carvalho, A. H., & Waruwu, O. (2026). ESP needs analysis of front office staff in a hotel setting: A qualitative study. Research on English Language Education, 8(1), 30–42. https://doi.org/10.57094/relation.v8i1.4883

Hidayah, N., & Santoso, B. (2023). Mobile application adoption among small business owners: A usability perspective. Indonesian Journal of Digital Economy, 4(2), 112–125.

Kementerian Koperasi dan UKM Republik Indonesia. (2023). Roadmap pengembangan UMKM digital Indonesia 2023–2025.

Knowles, M. S., Holton, E. F., & Swanson, R. A. (2020). The adult learner: The definitive classic in adult education and human resource development (9th ed.). Routledge.

Kotler, P., & Keller, K. L. (2021). Marketing management (16th ed.). Pearson Education.

Lestari, F., & Prabowo, A. (2022). Smartphone ownership and digital readiness among MSME operators in West Java. Journal of Small Business Development, 8(3), 77–89.

Maharani, D., & Yusuf, R. (2024). E-commerce packaging aesthetics and consumer purchase intention among Indonesian MSMEs. Asian Journal of Business and Marketing, 6(1), 33–47.

Mezirow, J. (2020). Transformative dimensions of adult learning. Jossey-Bass.

Nugraha, T., Wijaya, H., & Kusuma, A. (2022). Digital literacy barriers among rural MSME actors in Indonesia. Journal of Rural Development Studies, 11(2), 204–218.

Pratama, I., & Susanti, E. (2023). Democratization of design: Smartphone applications as tools for MSME product innovation. Journal of Creative Economy and Innovation, 3(1), 19–31.

Rahmat, A., & Hidayat, M. (2022). The influence of product packaging on consumer purchasing decisions in the MSME sector. Jurnal Manajemen dan Bisnis, 14(2), 88–101.

Rundh, B. (2021). Packaging design and its influence on consumer behavior and brand perception. Journal of Business and Industrial Marketing, 36(4), 612–624.

Sari, P., & Kurniawan, D. (2022). Effectiveness of packaging design training in improving MSME sales performance. Journal of Community Service and Empowerment, 3(2), 156–169.

Setiawan, R., & Rahayu, M. (2022). Application-based design training for food MSME actors: A case study in Central Java. Jurnal Pengabdian Masyarakat Nusantara, 6(1), 23–35.

Waruwu, O. (2024). Bimbingan belajar berkualitas di Sato Anak Pintar: Membangun pondasi pendidikan internasional Bali. Haga: Jurnal Pengabdian Kepada Masyarakat, 3(2), 50–62. https://doi.org/10.57094/haga.v3i2.2342

Waruwu, O. (2026a). Assessing teachers' readiness and challenges in implementing mobile-assisted language learning (MALL) in rural areas. Research on English Language Education, 8(1), 1–15. https://doi.org/10.57094/relation.v8i1.4758

Waruwu, O. (2026b). The vitality of the Nias language in the era of globalization: A sociolinguistic study of the younger generation. KOHESI: Jurnal Pendidikan Bahasa dan Sastra Indonesia, 6(1), 77–93. https://doi.org/10.57094/kohesi.v6i1.4973

Waruwu, O., & Branco Guterres, R. (2026). Examining the distribution of language skills in EFL textbooks for junior high schools: Patterns, gaps, and pedagogical solutions. Research on English Language Education, 8(1), 43–58. https://doi.org/10.57094/relation.v8i1.5140

Waruwu, O., & De Carvalho, A. H. (2026). Training on processing banana stems into chips: Food product innovation based on local potential in Hiliamuri Village. Haga: Jurnal Pengabdian Kepada Masyarakat, 5(1), 56–70. https://doi.org/10.57094/haga.v5i1.4932

Wulandari, T., & Firmansyah, A. (2023). Packaging quality and market access challenges for Indonesian MSMEs. Journal of Entrepreneurship and Regional Development, 10(1), 44–60.

Published
2026-06-29
How to Cite
Branco Guterres, R. (2026). PRODUCT PACKAGING DESIGN TRAINING USING SMARTPHONE APPLICATIONS TO INCREASE THE SALES VALUE OF MSME PRODUCTS. Haga : Jurnal Pengabdian Kepada Masyarakat, 5(1), 83-95. https://doi.org/10.57094/haga.v5i1.5338